Privacy Policy of Learn Mastery

1. Introduction to Data Privacy

As Learn Mastery, we provide you with high-quality resources, tools, and services centered around professional and personal skill development. We collect certain personal information when you use and interact with our platform. This policy clearly outlines our practices regarding the collection, utilization, and security of your data.

2. Data We Collect at Learn Mastery

We collect various types of information as you interact with our platform. This notably includes:

• Personal Identification Data: Information such as your name, email address, phone number, and other contact means that you provide to us directly when signing up for a course or contacting support.
• Professional and Educational Details: This includes your career goals, current role, company, or specific areas of study relevant to the courses you enroll in.
• Payment Data: If you purchase any of our courses or services, information necessary for payment processing will be collected (handled securely via third-party payment processors).
• Course Progress Data: Records of your learning activities, completed modules, scores, and correspondence you conduct with tutors or support via the platform.
• Usage and Technical Data: Information about your browsing behavior, the pages visited on our site, and technical details like IP addresses, device information, and browser type.

This data is collected when you provide it directly, when you utilize our services, or when you interact with our platform and related content.

3. How Learn Mastery Uses Your Data

The data we collect is used for the following essential educational and operational purposes:

• Service Delivery and Management: To provide you with the enrolled courses, educational resources, and platform access you have requested.
• Effective Communication: To respond to your inquiries, send you crucial information regarding your courses, and offer comprehensive student support.
• Continuous Improvement: To analyze your usage patterns to constantly optimize our platform, improve existing course offerings, and develop new learning functionalities based on student needs.
• Personalized Marketing: To send you promotional offers, platform updates, or relevant information about courses that might interest you, provided you have explicitly consented.

Your data may also be used for other purposes when you grant us explicit consent or when required by law.

4. Data Security at Learn Mastery

The security of your personal data is a core concern for us. We implement appropriate technical and organizational measures, such as advanced encryption technologies, robust access controls, and secure hosting, to effectively prevent unauthorized access, manipulation, or disclosure of your data. We treat your learning records with the utmost confidentiality.

5. Data Retention Period

Your personal information is retained by Learn Mastery only for as long as strictly necessary to fulfill the purposes outlined in this policy, unless legal or regulatory requirements mandate a longer retention period. Once the data is no longer needed, it is securely and permanently disposed of in accordance with our internal retention policies.

6. Sharing Your Information

In certain, clearly defined instances, your data may be shared with third parties to facilitate the delivery and maintenance of our services. This primarily includes:

• Service Providers: This includes essential providers such as payment processors, cloud hosting platforms, and analytics tools that assist us in operating our educational services.
• Legal Compliance and Protection: Data may be disclosed if required by law, court order, or governmental regulation, especially concerning the Australian jurisdiction.
• Business Transfers: In the unlikely event of a merger, acquisition, or asset transfer, your data may be conveyed as part of that business transaction.

We want to be clear: Learn Mastery never sells, rents, or trades your personal data to third parties for marketing purposes unless you have given us your explicit and affirmative consent to do so.

7. Your Data Rights

In accordance with applicable data protection laws (including principles relevant to Australian data handling), you have comprehensive rights regarding your personal data. These include the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Demand the correction of inaccurate or incomplete information.
• Erasure ("Right to Be Forgotten"): Request the deletion of your data under specific conditions.
• Restrict Processing: Ask for the processing of your data to be limited under certain circumstances.
• Object: Object to the processing of your data for specific purposes, such as direct marketing.
• Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights or ask questions, please contact us using the contact information provided at the end of this policy or on our website LearnMastery.ink.

8. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or due to evolving legal and regulatory requirements. We will notify you of any material changes via our website before they take effect. We encourage you to review this page regularly to stay informed about our privacy practices.